@article{NJCR114, title={AWARENESS, ADOPTION AND PERCEPTION OF WHATSAPP CUSTOMER SERVICE CHATBOTS IN THE BANKING SECTOR: PERSPECTIVES FROM UNDERGRADUATE STUDENTS IN LAGOS, NIGERIA}, author={Charity A. Ben-Enukora, Agwu A. Ejem, Babatunde K. Adeyeye, Oluwafunbi F. , Ikunle, Favour E. Maduadichie}, journal={Nigerian Journal of Communication Review}, year={2022}, volume={1}, number={2}, pages={60-71}, doi={} }